DEPOSIT AND WITHDRAWAL
OX Markets commits to ultimate security regarding your deposit and withdrawal process. Your deposits can be performed through an array of secure and reputable payment methods, and in a variety of currencies. The process is simple, safe, and quick.
Your withdrawals can be received just as efficiently. You can transfer the funds into your account in the currency that you choose, and in the secured method which is most convenient for you.
Below you may find the alternative methods for deposit and withdrawal:
Depositing or withdrawing your funds via credit card is a fast and secure method highly recommended by OX Markets.
Currently, we support the following Debit/Credit Cards:
Visa, Delta, MasterCard, Diners, Visa Electron, Maestro, Maestro UK (Switch) and Solo.
*Please note that Maestro online requires 3D Secure for authentication, so you will have to register with your bank for a 3D code before making a Maestro
This deposit method allows you to send money directly from your bank account to your Binary Options accounts, eliminating the need for payment services.
You can also receive your funds securely through wire transfers.
Please be aware, however, that there may be fees associated with wire transfers and we highly recommend you to get familiar with the additional transfer charges before procceeding with this type of payment method.
Withdrawal details/required information
The instructions below apply to all OX Capital Markets Ltd. Clients.
Please note, that in order to comply with AML guidelines and regulations, you are required to withdraw your funds back to the same bank account, where the money was originally sent from. If the withdrawal amount exceeds the amount, which was initially deposited, therefore including any profit, kindly provide us with your bank account details, where you wish the payment to be sent to.
If you wish to proceed with a withdrawal, kindly fill the withdrawal form, which can be found under My Account/Withdrawal, sign it and send it to us by email to Support@oxmarkets.com. Please be advised, that OX Capital Markets Ltd. reserves its right to require any additional information, if needed, in order to complete the processing of your withdrawal. In such case, OX Capital Markets Officer will contact you.
Additionally, your need to place your withdrawal request in your Client`s trading account too, in the section withdrawals
Filling in the form:
Client Information: fill in all required fields with relevant info.
Depending on the Withdrawal method, fill in the details for Credit Card or wire transfer:
If you choose Withdrawal via Credit/Debit Card all you need to fill in is the Cardholder name and the last 4 digits of the Card number.
If you choose Withdrawal via Wire Transfer you are required to provide following:
- Beneficiary Bank: name of your bank.
- Beneficiary Bank Address: full address of your bank, including city and the country
- IBAN No/Account No: IBAN no. is necessary for international transfers/ account no. is not mandatory
- Beneficiary’s full name: your name as stated on the bank account
- Intermediary Bank: this field is not mandatory
- SWIFT/BIC code: please provide your Bank’s SWIFT or BIC code
Please sign the withdrawal form and send it back to us at Support@OXMarkets.com
Once a withdrawal form is submitted, it will be processed within the same day, if the request is received within the business hours 9-18h, or the next business day following, if the request is received out of working hours. It can take up to 5 business days for the funds to show in your account. Kindly note, that we will only process your withdrawal request if your account is in compliance with the Know Your Client legal requirements.
Maximum protection of funds
OX Capital Markets Ltd. takes all necessary precautions to ensure maximum protection of clients’ funds. All clients’ funds are kept in segregated accounts with investment-grade banks.
As a licensed and regulated company OX Capital Markets Ltd. must comply with all EU regulations, including those dealing with capital adequacy requirements. In accordance with these rules, OX Capital Markets Ltd. is required to maintain sufficient liquid capital to cover all client deposits, potential fluctuations in the company’s currency positions, and outstanding expenses. Furthermore, OX Capital Markets Ltd. must submit financial reports to the CySEC on an annual basis. Any deficiencies are reported to the regulator by an internal auditor who carries out a comprehensive yearly audit.
Your investment is safe with us. At OX Capital Markets Ltd. we know that online security is a priority for so many clients, and assure you that the safekeeping of your personal data and funds is as important to us as it is to you. Our site employs advanced encryption technologies to ensure that your details stay private and our stringent compliance procedures are designed to combat account fraud. Our compliance team is trained to look out for suspicious activities and to only allow the rightful owner of the trading account to withdraw.
We thank you in advance for your support with the compliance procedures in place to facilitate secure banking practices. We also ask you to guard the password to your trading account carefully and to change it regularly in order to prevent others gaining access to your account, especially if you are using a shared or work computer. Together, we can make sure that all funds are safe in your trading account and that all deposits and withdrawals are conducted in both an efficient and professional manner.
OX Capital Markets Ltd. is a member of the Investor Compensation Fund for Customers of Cyprus Investment Firms (CIFs). For the members of the Fund, retail client funds are insured up to a maximum of €20.000, in the unlikely event that the company is unable to fulfil its financial obligations.
OX Capital Markets Ltd., as an additional step to the above measures imposed for securing clients funds, cooperates with European Licensed /Regulated Banking Institutions and Payment Service Providers to ensure maximum Security of your funds:
- SafeCharge International Group Limited – Authorized and regulated by the Central Bank of Cyprus